ARCHIDEX Online eSELLER – FAQ

Agenda (Video / Webinar)

To access the video / webinar content

  1. Go to the “Agenda” tab
  2. Find your session by date
  3. Click on the session that you are interested in

To save your session of interest

  1. Go to the “Agenda” tab
  2. Find your session by date
  3. Click the “Favorite” button

The saved session will be listed in your “My Connections” tab. 

To view past video / webinar content

  1. Go to the “Agenda” tab
  2. Find your session by date
  3. Click on the session that you are interested in

Please contact ARCHIDEX sales representative or email to us at info@archidex.com.my for more information.

Meet

The ARCHIDEX Online A.I. matching system will be able to match you with relevant eBuyer.

To view A.I. matched eBuyer

  1. Go to the “Meet” tab
  2. Click on the “For You” tab
  3. Click on “Meet” button to connect with the eBuyer
  4. Key in personal note and indicate your interest and send them meeting request

To further enhance your A.I. matching, please indicate your interest in the Profession, Country, Buyer Interests and Nature of Business filter. The A.I. system will automatically show you the most relevant eBuyer in your list.

To view other eBuyer from different profession / country / buyer interests / nature of business

  1. Go to the “Meet” tab
  2. Click on the “Search” tab
  3. Select the available filter or key in the your interest in the search bar
  4. Click on “Meet” button to connect with the eBuyer
  5. Key in personal note and indicate your interest and send them meeting request

To view your accepted request, go to the “My Connections” tab.

To view new request

  1. Go to the “Explore” tab
  2. Navigate to the “Requests Received” section
  3. Click on the “Accept request” button and click “Meet” to connect with the eBuyer

or

  1. Go to the “Meet” tab
  2. Click on the “Requests Received” tab
  3. Click on the “Accept request” button and click “Meet” to connect with the eBuyer

You will receive email notifications on new request.

All bookmarked eBuyer is available in the “Bookmarked” tab. You can bookmark any eBuyer by clicking on the “Bookmark” button.

Archive function will place the eBuyer into “Archived” tab and exclude them in searches or A.I. matching. You can do so by clicking on the “Archive” button.

To remove connected eBuyer

  1. Go to the “My Connection” tab
  2. Click on the “Cancel” button on the eBuyer’s profile
  3. Select your reason to cancel

Message

You can only message with connected eBuyer. To connect with eBuyer, please refer to our guide here.

To chat with eBuyer

  1. Click on the “Message” icon on the top right corner
  2. Click on the eBuyer you would like to message
  3. Type your message and press “Enter”

Yes.

  1. You will get an email notification
  2. On the ARCHIDEX Online webpage, the messaging icon will blink

You can send image, document, name card and video meeting request.

 

 

 

 

 

 

  • Button 1 – send image
  • Button 2 – send file / document
  • Button 3 – send name card
  • Button 4 – send video meeting request

You are limited to two (2) video meetings per connection. Each video meeting can last for a maximum of one (1) hour.

Profile

You can upload a maximum of 15 products.

Please login to EMS to update your details.

To change the system language

  1. Click on your “Logo” located on the top right corner
  2. Click on the “App Settings” tab
  3. Select your preferred language

Could not find the answer to your question? Please contact us at hello@online.archidex.com.my